Patient and Family Testimonials
Our patients kindly allowed us to borrow their testimonials because they believe that sharing their experiences will help others. Do you have an experience you would like to share.
Thank for your caring attitude and professionalism
“The whole staff at Sierra Neurosurgery is great. I wanted to directly thank for your caring attitude and professionalism. When I emailed and said my back was going downhill you responded immediately to see me and evaluate. Other places may have said just make an appointment. Again Thank-you very much.” — Victor
Dr. Perrin was kind, helpful and answered all of my questions
After I suffered serious back injuries from an accident, the treating physician at Renown’s emergency room referred me to Sierra Neurosurgery, Dr. Perrin, for a follow-up appointment. I was seen by Dr. Perrin just two weeks after my accident; recognizing the seriousness of my injuries, Dr. Perrin scheduled me for surgery right away. Dr. Perrin himself was very transparent with his procedure, his plan, and his purpose. He was also very kind and helpful and answered any and all of my questions. However, due to the fact that I did not live in the area, my insurance provider did not authorized Sierra Neurosurgery/Dr. Perrin to perform the much needed surgery.
Dr. Perrin’s MA, Brianna, was very sweet and helpful as well. The day after I got home from the hospital, I called Sierra Neurosurgery’s office, Brianna provided me with a note excusing me from my work, as well as a follow-up note releasing me to work on light duty.
While waiting for my appointment with another medical facility (that my insurance provider allowed me to see) my pain level was increasing and it was getting to be too much to bear while working full days. Out of desperation, I contacted Sierra Neurosurgery’s office, and spoke with Brianna again and asked if their office could provide me with another note excusing me to work half days…the note was faxed to my supervisor within minutes!! You DO NOT typically see this type of customer service from medical offices just by me calling and asking for it.
Dr. Perrin’s office has been very helpful all around. Even though I’m not a patient or receiving any of their care/treatment (for reasons already stated), Sierra Neurosurgery’s staff were still willing to help me in any way possible and were very concerned about me, and my speedy recovery. For someone who in severe pain, that means the world.- Bailey B.
Dr Demers, your handiwork has given us our life back!
Ethan was out on the slopes yesterday first time post-op! We are grateful to you, Jen and your team for taking such great care him and of us! You’ve given us our life back!!! Very best. — Heather G.
Dr Christopher Demers was a true Godsend for my family and I
I first went to this group for a low back issue that was resolved and the results were miraculous. Unfortunately, 3 years ago I had a cancerous lesion on my spinal cord that was quite serious and had the potential of leaving me without the ability to ever walk again. Dr Demers explained in detail what the consequences could be with this type of surgery; I knew I was in very capable hands.
I am walking and living a normal life again with very few residual effects. Dr Christopher Demers was a true Godsend for my family and I. This group of surgeons are talented and really do care about you. Their staff are the most kind and professional that I have ever had the pleasure of dealing with. Oh yes, as I write this I am one day post surgery (laminectomy) on 4 vertebrae and I am dressed and walking the hallways with hardly any pain. Also the small but dangerous brain tumor I had 6 months ago the good Dr treated with CyberKnife, it has shrunk and is no longer a concern. Truly blessed to have this quality of care in Reno. — Richard H.
Dr. Demers is the most trusted doctor I’ve ever had.
I have recommended him to several people over the last three years. The whole staff is awesome. Thank you Dr. Demers for everything!
Dr. Demers, I want to thank you for the wonderful surgery you did for me!
I truly believe you are a blessed man of God. Everything that surrounds you is a gift, your staff is awesome as well. I will always remember your wonderful presence in my time of need. You Truly Cared!!
— Thank you sincerely, Marilyn T.
I would highly recommend Sierra Neurosurgery and specifically Dr. Jay Morgan
I underwent cervical decompression and fusion in July of 2017 and would highly recommend Sierra Neurosurgery and specifically Dr. Jay Morgan. His reputation is impeccable and I knew I was in good hands. While he is extremely busy, (and you wouldn’t want your surgeon to be any other way, right?) he still took the time I needed to answer my questions. I found his entire office staff to be friendly and helpful. Tina, Jen, Joeleene, Alma, and Carrie did a fabulous job of taking care of all other details in a caring and professional way.
I was very pleased with my care. This is a top-notch practice. — Dawn
Dr. Morgan, When I first met you, I knew I could trust you & what you say.
My first surgery was pain free. My second surgery was pain free & corrected the pinched nerves. Everything you told me was true. Your knowledge of medicine & your truthfulness is so refreshing. You really care about your patients. You answered all of my questions with straight talk. I wish I could reward you in some way.
God Bless you and your family. — John M.
I have to say I am blown away by how amazing Dr. Demers and staff are.
He just performed my surgery and I am symptom free! Besides the healing. But I can’t thank him and his staff enough. I cry thinking at how much my life will change now. Thank you from me and my family. We love you Dr. Demers! — Holly C.
Thanks to Dr. Demers I got my life back!!
My name is Greg…In June of 2016 I herniated a disc in my lower back, (L3-L4)…It was the most painful thing I’ve ever dealt with. I am a retired Police Sgt. with RPD who has undergone knee surgery that didn’t hurt like this. I strained my back doing some spring cleaning at my cabin; It hurt but I thought no big deal it will be OK in a couple of days. The next day at home I swung an empty propane tank into my car with one hand….bad idea….That night I awoke in agony, I could not walk to the bathroom….crawling on the floor I called a neighbor who came over and called an ambulance for me. I was taken to Renown where I met with neurosurgeon Dr. Demers…Wow! What a pro! I was Impressed! He told me he had already reviewed my MRI and said I needed surgery. My pain level was at a 9 and still could not raise my legs. My lower back felt like someone had jammed me with an Ice Pick. When I woke up in recovery with…NO Pain…None!! Nurses asked me if I wanted anything for pain…I said “No thanks” and asked if they’d dance with me…(they declined but laughed)…Wow…Dr. Demers checked on me soon thereafter and asked if I would like to go home that day! I got up and walked around after anesthetic wore off, Incredibly no pain at all!!
Thanks to Dr. Demers I got my life back!! The follow-up care to check on me was outstanding, professional friendly staff. This doctor walks on water in my opinion… Greg D.
Thank You Dr. Tolbert
I can’t NOT cry when I think about what this incredible person has done for me…..my words cannot express how I feel about him. He was created and sent from God to help me and my family! Marshall Tolbert is at the top of my list of incredible people by far!
Thank you Marshall for being you and Thank you God!!! — Todd W.
Dr. Morgan, I was blessed to find you
A year ago, I couldn’t walk without crying from the pain. Turning over in bed was out of the question. Then, I saw Dr. Jay Morgan. He literally saved my life. Dr. Morgan is the most capable, caring and incredible doctor I have ever been to. This man is truly insightful and is willing to learn and then know what his patients need to feel better and have their lives back. I was blessed to find you and am forever grateful. Thank you Dr. Morgan. — Nancy B.
I would just like to say ‘thank you’ to Dante F. Vacca, MD.
Dr. Vacca took my wife within hours into surgery after she was taken to Renown. She was diagnosed with a large, non-cancerous brain tumor in the center of her brain. Surgery took eight hours (it seemed like eight days to me). Before the surgery Dr. Vacca told me that he believed he could remove the tumor but because of the depth of it in the brain, he didn’t know if there would be, or how bad the brain damage could be. November 30th will be ten years, and she is still going strong. No signs of the surgery. She is physically perfect, no memory loss, no speech problems, NOTHING. Dr. Vacca you brought my wife back from death and gave us many, many years of happiness with many years to come.
Thank you. — Archie G.
I cannot even think of the words to describe just how grateful I am for Dr. Demers
There is something special about a physician when you meet his NP and him for a total of 40 minutes and they make you feel comfortable about proceeding with surgery in 48 hours. Without going into my history, I went from scheduling hip surgery to having back surgery for a herniated disc. Dr. Demers’ office staff was wonderful in getting me in quickly and I cannot say enough about what wonderful people they are.
I met Dr. Demers on Monday and was having surgery on Wednesday. Dr. Demers is a top notch surgeon. He explained everything! Even writing this testimony I cannot even think of the words to describe just how grateful I am for Dr. Demers. He is truly one of a kind. — Stephanie S.
Dr. Vacca, I just wanted to thank you again for the work you did!
Dr. Vacca, On 10/8/2010 you performed brain surgery on me to remove the glioblastoma stage four tumor prior to radiation and chemo. On November 16, 2011 all treatments were completed. My last MRI was done on November 3, 2014 and it didn’t show any recurrence of the tumor.
I just wanted to thank you again for the work you did! I pray you are well and still performing surgeries.
So many wonderful people played a role in my healing! I never want to forget to show my appreciation for the amazing people like you and others who make a difference in so many lives. — Sincerely, Dwayne T.
I am so thankful I chose Dr. Demers as my neurosurgeon
Today, is Friday, April 8.
I had a terrible fall 3/2/16. I tried toughing it out with heavy doses of Anti-inflamatories, Toradol shots, Percocet, etc. (I never ever take this stuff either as I’m a busy mother of 3). After 32 days of suffering, I met with Dr. Christopher Demers. He realized the severity of my pain, made a place in his busy schedule for me TWO DAYS LATER, and I came home that same night.
I’m less than 24 hours out of surgery and I can say that I’m nearly 98% better already. My scar is minimal, I can stand straight up, the pains down my leg are gone and I can finally sit without any pain.
Sierra Neurosurgery Group has a fantastic, empathetic staff. I was in contact with at least 8 people who diligently worked to get my surgery approved via my insurance company, get all my blood work ordered, my EKG ordered, etc. I am so thankful I chose Dr. Demers as my neurosurgeon. He has given me a gift of a lifetime. — Suzy R.
None of this would have been possible without Dr. Vacca
I just want Dr. Vacca to know, none of this would have been possible without him. Steve continues to get stronger everyday. We think of you all of the time Dr. Vacca. — Thank you
Dr. Vacca, Thanks to you life is good again
Doctor Vacca, My husband Roy and I would like to sincerely thank you for giving us our lives back! My husband having had both upper and lower back reparative surgery and I upper back, can now say for the first time in many years that we know what it is like to be pain free. The newly found mobility that we have experienced since our surgeries has given us a new lease on life. Thank you Dr. Vacca for giving us the opportunity to enjoy activities that we thought we would never be able to do again because of the horrific pain we were experiencing on a daily basis. Thanks to you life is good again!
With gratitude — Diane S
Dr. Morgan you gave me hope
My experience with you was very informative, you gave me hope. Thank you for taking me as your patient.
Sincerely — Mary W
Dr. Morgan because of your help, my son can walk
Dear Dr. Morgan and your Surgical Team, Thank you from the bottom of my heart for the excellent care you gave my son. Because of your help, he can walk.
Sincerely — Kathleen S
Thank you for your care Dr. Morgan
I just wanted to thank you for the very good care you gave my husband. He is active, walking well and doing P.T. so he can ski next year.
Thank you — Judi K
Dr. Chris Demers YOU GAVE ME A NEW LEASE ON LIFE!
I am certain you’ve heard this many times, and with no apology I add my name to the list – you gave me a new lease on life. I consider my new back & leg health an opportunity to enjoy a full and active remainder of life, and will not squander it. Your entire staff could not have been kinder or more supportive. Bottom line, I am sure I lucked out in every respect.
Respectfully — Charles N., Carson City, NV
I’m so relieved I got a second opinion from Dr. Morgan
Dr. Morgan listens. When Dr. Morgan sat down and asked me to tell him my story I started speaking so quickly he had to tell me to slow down. A previous specialist I had seen listened to me about 10 seconds before jumping to his conclusions based on my MRI, and I thought I’d better talk fast before this doctor also shut me out. But he didn’t. Dr. Morgan encouraged me to describe the timeline of my injury and its progress. Though he certainly deals with cases much more severe than mine, he could tell my return to the sports I love was important to me. The previous specialist had warned me not to speak to a surgeon regarding my condition, claiming I would be “talked into surgery” (when he, himself recommended some rather invasive procedures). But, based on the history of the injury, Dr. Morgan simply suggested a conservative pain management approach for now. I’m so relieved I got a second opinion from this doctor. Not because I received t he diagnosis I was hoping for (in fact, I will likely need surgery at some point in the not-so-distant future), but because Dr. Morgan treated me, a middle-aged mom who loves gardening and sports, with understanding and compassion.
— Jenny W.
Dr. Demers has given me my life back
Dr. Demers performed my surgery this past October. I had been in a terrible amount of pain for years. The surgery was extremely successful and I feel that Dr. Demers has given me my life back. It’s amazing to just be able to SMILE again!!!
Thank you — Jill T.