SMS Terms of Service
The phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Sierra Neurosurgery Group, you may receive messages related to the following:
Appointment confirmations and reminders:
Scheduling updates
Care-related follow-ups
Clinic instructions
Service-related internal and external communications
Example Message:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. Example at Kietzke location on 5/14 at 9:30 AM. You can reply STOP to opt out of SMS messaging from Sierra Neurosurgery Group at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Sierra Neurosurgery Group in the following ways:
- Verbally, during a conversation with our staff
- By calling 775-323-2080
- During your appointment
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive.
Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP.
You can also get help by:
- Visiting: https://www.sierraneurosurgery.com/
- Calling: 775-323-2080
Privacy Policy:
For privacy information, please visit: https://www.sierraneurosurgery.com/privacy-policy/
